Matthews Pop Up

Frequently Asked Questions

How long is the pop-up shop open?

The pop-up shop will be open from Wednesday, April 2nd to Wednesday, April 16th at midnight PST.

What happens after I place my order?

We will be collecting all orders before placing a bulk order with the factory. Once the pop-up shop closes, we will produce and ship your items directly to the address you provided during check out.

How will these ship out?

These will be shipping via United States Postal Service (USPS) and in addition with the freight there's a $5.95 for handling fee.

What will appear on my credit card statement?

Image Source is hosting this store. Image Source Inc. will show as the merchant on your credit card statement with your order number.

What if my apparel doesn't fit, can I return it?

Unfortunately, no. All of these items are made to order so please check the sizing guide in each item before placing your order.

Can I change my order once it is placed?

Email matthewspopup@imagesourceteam.com to determine if your items have already been ordered or if you are able to make any changes to your order.

Any other questions?

Email your dedicated online store team at matthewspopup@imagesourceteam.com for additional help.